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BetterCo

Manage Partner Marketing, Customer Service, Social Media and PM Many Marketing Projects For Health & Wellness Startup

Marketing

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JOB FUNCTION

Manage Partner Marketing, Customer Service, Social Media and PM Many Marketing Projects For Health & Wellness Startup

COMPANY

BetterCo

INDUSTRY

Marketing

LOCATION

Headquarters:Remote (HQ in US),Remote

WEBSITE

https://getbetterback.com

JOB DESCRIPTION

We are a product company that focuses on helping people feel and be better. We are a tiny team, all pursuing excellence, personal growth and exciting challenges from our work. We are looking for a new teammate who can lead many projects within our growing company, from partnership marketing to community to social media and more! If you love biting off new challenges, can lead/ project manage new initiatives and have great problem solving skills, you’re our type of person.
We’d have you dive into these projects first, but you’ll have a chance to wear many hats:

BD Partnerships (Best Buy, Grommet, Gaiam, QVC)

  • Lead new activations – once contracts are signed, new partnerships would be handed off to you to bring to life (generally creating product listings or microsites on partners’ websites)
  • Account manager – conduct weekly check-ins and lead the optimization of existing partners

Customer Support

  • Manage Level 1 CS agent who answers all templated CS emails
  • Answer non-templated emails
  • Create biweekly customer service report
  • Respond to CS emails from KK’s account
  • Implement strategy to get returns below 4%

    Social Media

  • Create posts for upcoming month for Facebook, Instagram, Twitter

Test Marketing Capabilities

  • Create a landing page for one of our customer segments
  • Write an email update that will go to our community
  • Brainstorm ideas for Facebook and Instagram advertisements

QUALIFICATIONS

-2+ years experience in customers support, marketing, sales or project management
-NATIVE written English
-Strong social media skills
-4 year college preferred
-Familiarity with Google Drive, Dropbox and Asana or computer savviness where you are confident you could quickly teach yourself
-Must be able to make at least a 1 year commitment (ideally longer and you grow with us)
-Must have excellent writing skills
-Must have positive, warm, bubbly attitude
-Must be super reliable

COMPENSATION

-$18/hour
-25-40 hours per week (depending on your skill set there may be the possibility for this to grow into a full time role)

Apply for this Position

If you can see yourself in this remote role and feel you can add to the ongoing success of In Marketing We Trust, then apply via https://goo.gl/forms/T0wT6LOKZc74kWi92