Sage Personal Finance
We have a small team of dedicated managers, IT folks, and customer service professionals working seven days a week to improve our customers’ experience. Our President, Allison Geving, has a Ph.D. in Industrial Psychology and enjoys learning about how individual differences affect financial decision-making. She spends a lot of her time improving the website user-friendliness, updating the course content, and troubleshooting day to day needs. In her free time, she enjoys reading books and attending elementary school holiday performances.
Our IT Systems Analyst, Chance Chapman, performs all the behind-the-scenes work of maintaining and improving our website. When he is not working, he enjoys traveling and cheering for his alma mater, Michigan State.
Our company only provides the financial management (or second course) for bankruptcy and we do it well. Over 99% of our past customers have said that they have learned something useful from taking our course. We know your time is worth something and have packed the course with specific, useful tips that we think will help you become more financially savvy. Our Dept. of Justice accreditation, our A+ BBB rating, and our student testimonials all show that we do our jobs well.
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CafeMedia
Headquarters: New York, NY
http://www.cafemedia.com/Customer support Champion : lab Assistance
Customer Support Champion
POSTED
Fanatical Labs Headquarters: Minneapolis, MN https://fanaticallabs.com View all Fanatical Labs jobs →
- Demo our products to potential customers
- Help customers with support requests
- Document processes for customers and internal needs
- Work with the product team to improve products
- Love for learning and sharing that knowledge
- By nature, a friendly, helpful human being
- Being able to read and understand technical documentation
- Understands the basics of how to use web-based applications
- Genuinely cares about the success of others
- Flexibility to be available in the evenings for international customers
- 2-3 weeks of business travel each year
- Customer support experience
- Training experience
- Experience with Customer Relationship Management (CRM) systems
- SQL Experience (writing queries, understanding databases)
- Has tinkered with scripting or coding