Piggy known for it’s 5 star rated chrome browser extension is looking for the highest caliber digital graphic designer to join its advertising team. The chosen candidates should have a background in direct response landing page creation and a keen eye for creativity and content flow.
What We Are Looking For
- Proven design experience
- Creative flair, versatility, conceptual/visual ability and originality with an eye on conversion
- Demonstrable graphic design skills with a strong portfolio in landing pages, email templates and banner ads
- Ability to develop animations, video shorts and html5 ads
- Ability to interact, communicate and present ideas
- Up to date with industry leading software and technologies (In Design, Illustrator, Dreamweaver, Photoshop, Sketch, etc)
- Highly proficient in all design aspects
- Professionalism regarding time and deadlines
Job Functions:
- Cultivate a solid body of work
- Take a design “brief” to record requirements and business team needs
- Schedule project implementation and define constraints
- Work with a wide range of media and use graphic design software
- Think creatively and develop new design concepts, graphics and layouts
- Prepare rough drafts and present your ideas before complete implementation
- Amend final designs to clients comments and gain full approval
- Work as part of a team made up of media buyers & developers
Job Requirements:
- Solid background in landing page and banner design.
- Animation, HTML5 Experience
- Excellent communication skills, including verbal, written, and presentation.
Include in Cover Letter
Include a link to your portfolio (Dribble, Behance, etc). If you do not have an online portfolio, please include samples with your application of any banner ads, landing pages, animations you have created.
AdThrive helps professional publishers make more money with ads on their site by acting as their trusted expert guide in the Wild-West-like world of online advertising. This means helping them figure out which ad networks to use, strategizing how to place ads on their site, and then actually setting the ads up for them for them. Through our work, we help the best creators and contributors on the web: people who have a passion for their craft (cooking, decorating, parenting, finance, investing) get to write about their passion and be paid to live their dream. We help bloggers leave their full-time jobs and stay home with their kids. We help struggling families pay their bills and find hope. We support the people who are creating the internet!
As a Client Support & Communication Strategist for AdThrive, you understand the blogging industry and are immersed in current trends. You’re the kind of person who enjoys helping people and going out of your way to make sure they’re happy. You have a keen sense of awareness in regard to the human condition; how people are diverse, how they all need love and kindness. The thought of helping someone in even the smallest way warms you to your core!
We’re looking for someone who would be happy to spend most of their day crafting up helpful responses to client questions via email, social media and our support ticket system and proactively engaging with them in order to establish and build relationships. This will include analyzing how their ads are performing, coming up with smart, creative ways to frame analytical data so that “non-numbers” type people can understand it, and working with our small team in meetings to strategize and plan so that we can constantly work towards making our services better for our community of bloggers and publishers. Bottom line: Our company’s heart is to serve the best content creators on the web!
Day in the Life
- Responsible for building and maintaining awesome relationships with clients through written communication
- Drafting up stellar blog & social media posts that will be widely read and shared with publishers
- Refining other drafts into pure gold
- Crafting thoughtful, personal responses to client questions in our support system (Zendesk)
- Analyzing ad layouts and earnings
- Administrative/data entry tasks
- Being an active member of a distributed team via tools like Slack, G Suite, Zoom, Zendesk, Appear.in and more
- Communicating complex concepts simply and creatively
- Organizing data to find solutions
- Analytical decision making and problem solving
You’ll do well if you have:
- Patience, grace, a sense of humor, and some moderate GIF sharing abilities
- Excellent writing and communication skills
- A passion for solving tough problems and proposing elegant solutions
- A desire to make everything you touch better
- Genuine desire to help others solve problems and succeed
- High level of comfort working in a fast paced environment
- Creativity in your veins
- A willingness to learn new things and adapt to change
- Familiarity with current blogging trends and insights
Qualifications:
- 1+ years of WordPress or equivalent blogging experience
- Strong written communication skills
- Understanding of people – what makes them tick, picking up what they mean even if it’s different than what they said, etc.
- Data comparison/analysis and high levels of comfort with spreadsheets
- Working understanding of Blogging & SEO
- Commitment to AdThrive’s Mission Statement
We do have a lot of applicants come through for this position. Want to increase your chances of standing out? If so, please address the following points in your email/cover:
- Share an example of your writing somewhere online – your own blog, an article you’ve written for another site, etc.,
- Have you ever participated in an amazing customer support team? Tell us more about that and what made it so memorable?
- Are you driven to learn new things? Tell us about an accomplishment in your life that you’re proud of, or the last time you learned something new.
- Pick one company that you feel represents the best customer service you’ve ever experienced and explain why you chose them.
- Show off your creativity in some way (yep, we’re keeping this vague on purpose)!
There is limitless opportunity here for the person who makes themselves valuable. We’re a young company and growing fast, so strong leaders and strong performers will have opportunity to grow and see increasing responsibility.
With over 10,000 online merchants launching subscriptions and over 1,000,000 subscribers powered by ReCharge, we have a lot of store owners to support. As a bootstrapped startup we’ve grown our remote first culture from 4 to 80 employees globally in the past 3 years. To execute our growth strategy and continue delivering a world class customer experience we’re looking for a VP of Customer Success.
This role is essential to grow the Customer Success team of 30 to 100+ and build out our Enterprise Support offerings. Reporting to the CEO, you will help ReCharge maintain the highest level of customer support while scaling a team of empathetic, customer-first support professionals.
Does this sound like you?
- You’re resourceful: you figure out what needs to be done, and you find ways to make it happen.
- You have a passion for problem solving. Nothing gets you more excited than a tricky problem or a new challenge at scale.
- You’ll help to find convergence in what customers need so that we can provide the highest level of support.
- You believe in what we’re doing and you’re excited to help ReCharge scale globally.
Responsibilities:
- Define and execute our Customer Success strategy as we scale globally.
- Drive the strategic direction of customer support and account management; responsible for measuring, assessing and growing the organization to support a world class customer experience.
- Build out our Enterprise Support offering and account management programs.
- Establish performance metrics and seek continuous improvement; own all bulk communication with our customers and Zendesk solution.
- Build and maintain relationships with Development, Product and Marketing to improve the store owner support experience.
- Create documentation as well as incorporate new functionality best practices.
- Build and drive follow-up process in response to customer feedback to make our customers more successful.
- Recruit, manage, develop and lead our highly collaborative and customer-focused team.
Requirements:
- 8+ years of proven customer support operations leadership within a B2B software company
- Strong customer support acumen with demonstrated ability to grow and scale a high-performing support team to 70+, ability to understand and speak articulately about technology
- Ability to influence Customer Success direction and clearly articulate rationale for your decisions
- Proven track record of driving organizational change in a high-growth environment; exceptional structured communication style, both verbal and written, and ability to communicate vision to a large team
- Experience developing and implementing scalable customer support processes and systems
- Experience with Zendesk or other similar platforms; knowledge of API technical support
- Creative problem solving abilities and a proven track record of thinking“outside the box” to solve complicated problems
- Detail-oriented, with strong analysis, process and critical thinking skills; able to draw insights from data, but also to make decisions based on i
Proxyclick is an international SaaS scale-up delivering a solution which is transforming the way people are welcomed to offices around the world. In 2018, over 10 million people at thousands of companies (including Airbnb, Audi, Dimension Data, L’Oréal, and Pepsico) used our apps across the globe, making the world a more positive place, one meeting at the time.
We’re looking for a Technical Support Engineer to join our US team in this remote position.
In this role, you’ll partner with our US clients to solve their technical (and less technical) issues, diagnose and report problems they face, and serve as the technical bridge between our US operations and our Product and Tech team (mainly based in Europe). You will also support the US sales team on technical questions important leads or clients have.
This is a very hands-on, broad, and cross-functional role.
Roles and responsibilities
- Respond quickly and effectively to requests for tech support from users through phone, email and live chat
- Reproduce, investigate, debug and fix any issues, using DB queries, logs and monitoring tools
- Set up screen-sharing sessions with end user when necessary (e.g. to look at the browser logs or to fix printing issues that might have local causes
- File bug reports and escalate where appropriate
- When there are no tech questions to answer, help your teammates by answering less technical questions from users
- Ensure flawless integration with other systems and apps of our large clients, including identity management (SSO and User Provisioning), other SaaS products and internal systems (e.g. Access Control Systems)
- Attend selected conference calls with large clients and prospects (together with Sales) and answer technical questions (e.g. on security)
- Respond to developer questions about our integration tools and APIs
- Contribute to Proxyclick technical documentation (API doc, Help Center)
Requirements
- Prior experience working as a Technical Support Engineer
- Very good understanding of web services, including transport (primarily HTTP), common data formats (JSON and XML), and standard API patterns (e.g. REST)
- A real passion for interacting with and helping a high volume of customers who range from experienced developers to non-technical users
- Very strong communication skills. Ability to explain technical issues and resolutions succinctly and clearly
- Knowledge of network configurations and printer setup
- Experience with LDAP and FTP
- Based in a timezone that has a minimum of two hours overlap with CET (Paris)
- Native English (verbal and written)
Benefits
- Key player of a solid, fast-growing tech company with a global ambition
- Open culture allowing you to share your ideas and have an impact from day one
- Autonomy and empowerment
- Competitive compensation including stock options
- Working with a great team of fun and highly motivated people
- International culture and learning atmosphere
- Yearly team event abroad (check our 2 last trips in Barcelona and Lisbon in our YouTube channel)
Are you a product manager who loves to interact with customers? Do you have a passion for solving complex problems?
Now, imagine this — you get to work directly with fellow product managers to change the way companies set product strategy and create roadmaps — all from your home office. It is remote work. Pretty great, right?
Customer Success at Aha! is unique and challenging. You should know that we think about customer support differently. And we do not have commissioned salespeople. Instead, our all-remote team works closely with customers to highlight what’s possible with our software — from conducting virtual product tours to sharing product management best practices drawn from personal experience.
We are looking for a high-energy product leader who is ready to take a huge career leap forward. If this is you, we want to hear from you!
As a Customer Success Senior Manager at Aha!, you will have an excellent opportunity to join a breakthrough and profitable company that is growing fast. Aha! was founded by a proven team of Silicon Valley veterans whose last two businesses were acquired by well-known public companies. More than 150,000 users trust Aha! to link their brilliant strategy to their team’s work and create visual roadmaps.
We are looking for someone who:
- Has been a product manager for at least 7 years
- Brings deep experience working with SaaS
- Has experience consulting, managing accounts, or in professional services
- Loves to showcase advanced technology to sophisticated customers
- Writes exceptionally well
- Wants work on a team with other high-performing peers
We are committed to being great, and we want someone who:
- Has a “can do” attitude and a history of delivering superb work again and again
- Can work at a fast-paced company where the feedback cycle is measured in hours rather than weeks
- Is seeking a career-defining opportunity on a proven, results-oriented team that has sold multiple software companies
We are building a distributed team, and you can work from anywhere in the United States or Canada for this role. We offer generous salary, equity, benefits, and a profit-sharing program.
For immediate consideration, please apply on our careers page. If you have the right background, we will quickly follow up with you. We are not working with recruiters or third-party agencies.
About the role
CircleCI is seeking a Staff Site Reliability Engineer to work closely with our Software Engineers to deliver and manage the high-performance and scalable infrastructure underlying our multi-tenant Cloud offering as well as our Server-installed, on-premises solution. You will not only have the chance to automate and optimize infrastructure through the construction of appropriate tooling, but you will help software engineers through the design phase to optimize their services for scale in our production environment.
The CircleCI SRE team is globally distributed and remote-friendly. We take advantage of multiple timezones to manage a platform for our global customer base.
What will make you successful:
- Experience managing a container-based microservice architecture, including orchestration, service-discovery, monitoring, and debugging
- Understanding of standard networking protocols and components such as: TCP/IP, HTTP, DNS, ICMP, the OSI Model, Subnetting, and Load Balancing
- In-depth knowledge of operating systems (processes, threads, IPC, concurrency, locks, mutexes, semaphores, etc.).
- Proficiency in one or more of: C, C++, Java, Python, Go
- Comprehensive knowledge of the internal workings of at least one of Postgres, Mongo, Redis
- Systematic problem solving approach, coupled with a strong sense of ownership and drive
- Track-record of working cooperatively with software engineering teams
- Focus on security in the delivery of all levels of a system
- Passion for modern software development and operation, including agile, CI/CD, and infrastructure-as-code
- Desire to learn and grow
- 6+ years of experience
- Design and deliver solutions to improve the availability, scalability, latency, and efficiency of CircleCI’s services.
- Engage in service capacity planning and demand forecasting, anticipating performance bottlenecks
- Diagnose and resolve production issues in conjunction with software engineering teams
- Architect and implement shared infrastructure used by all services within the CircleCI platform, for both SaaS and on-prem configurations
- Support and advise software engineering teams in the design of scalable services
- Build and maintain tools for deployment, monitoring, and debugging
- Plan and execute disaster recovery drills
- Participate in rotating on-call duties, including incident management
join Team Meta! We are looking for an ASP.NET/C# Web Application Developer who wants to join a small, productive team of developers. A qualified candidate will have demonstrated experience in designing, developing, and maintaining web applications using ASP.NET and C# with an PostgreSQL backend. We encounter complex problems that require creative solutions, so the more skills that can be brought to the table, the better. This is a remote-friendly role (within the continental USA).
Our Meta team members are committed to innovation, flexibility, and collaboration. We rely on a functional organization format where managers are responsible for particular company functions while also working as team players to support other functions. We strive to continually improve our products and services with convenience, security, and reliability for the customer as our key goals. Our team members are expected to be versatile, flexible, energetic team players.
At MetaCommunications, we make the productivity and workflow management solutions trusted by the world’s top marketing teams to deliver amazing creative work. We’re driving to innovate and we’re always looking for talented, enthusiastic new colleagues to help us change the way marketers work. Headquartered in vibrant Iowa City, IA, our customers include brands such as Ralph Lauren, T.J. Maxx, Mercedes-Benz and Pfizer.
As a customer focused and driven-to-win organization, there are many exciting reasons to join the Meta team. We provide competitive salaries, quality healthcare and an enjoyable, be-yourself office environment. We are deeply mission and vision driven and support flexible schedules when needed.
If you join our team, you will:
- Responsible for design and development of new products and enhancements to existing applications in ASP.NET/C#.
- Collaborate with the Support team – offering rotating assistance, which is responsible for monitoring, troubleshooting, implementing bug fixes, and optimizing production applications.
- Utilize your broad experience in all stages of the software development lifecycle, as you will be involved in design, scoping, building development plans, development, and deployment preparation.
- Comfortable and experienced using & operating in an Agile/SCRUM environment.
Need to have:
- At least 5 years of software development experience building web applications or SaaS solutions with ASP.NET using C# and MVC
- .NET Core 2.*, .NET Core Identity.
- Proven experience working with a Commercial SaaS Product.
- Experience with presentation layer technologies and languages, including HTML, CSS, JavaScript, Asynchronous Programming (Async / Await).
- SQL Programming (TSQL, Stored Procedures, Database Design), MS SQL Server / PostgreSQL.
- Experience with JSON / XML, JWT.
- Web services experience specifically Web Api.
- Micro-services architecture.
- Source control software usage, Git / GitFlow.
- Ability to work with teammates to translate requirements into tangible, best-fit, high-performance solutions.
- Self-motivated, with the ability to prioritize tasks, set goals, and meet deadlines.
- Attention to detail and good self-QA methodologies.
- Comfort in a team setting with an active interchange of ideas.
- Enthusiasm, good attitude, ingenuity, and care for teammates and customers alike.
- Excellent written and verbal communication skills.
Nice to have:
- Major JavaScript framework experience (React, Angular, Vue, etc.);
- ORM: LLBLGen, Entity Framework;
- Experience working in an Agile/SCRUM environment;
- Ability to quickly absorb and utilize new concepts;
- Continuous Integration / Dev Ops;
- Docker / Kubernetes;
- Kafka / Debezium.
Have you spent the past five years managing software engineers?
Do you have a proven track record of building teams that deliver complex software on-time and in-budget?
Are you ready to take your career to the next level and work with the best engineers on the planet?
If so, we want to meet you!
Job Summary
We’re looking for an experienced Engineering Manager to join the team at Citrusbyte.
In this role, you will manage a team of 10 to 15 engineers operating in small squads of 4-5 engineers and work directly with Product, Research and Design teams as well as customer stakeholders and technical leads to build complex custom software applications.
Responsibilities and Duties
As an engineering manager supporting the development of a product, you are responsible for:
Strategy and Consulting
- Run and / or participate in project kick-offs.
- Work with your team to choose the tools, architecture, and platforms used to deliver client projects.
- Define quality standards for client projects.
Hiring and Training
- Attract, nurture, coach, and retain talent.
- Ensure every assigned engineer has a career progression plan with regular check-in points and real-time feedback.
- Ensure engineers are provided with continuous and valuable learning opportunities.
- Contribute to determining engineering salary ranges and adjustments.
- Contribute to defining and building the vision for our engineering organization.
- Contribute to defining quality standards for our work.
- Contribute to creating training and learning material and opportunities for engineers.
Managing and Directing
- Talk to engineers to tease out concerns early, then fix them when possible.
- Resolve conflicts or performance problems with engineers.
- Embody the engineering culture and contribute to its advancement, inspiring everyone to live up to it.
- Maintainer and contributor to our company engineering internal and public artifacts such as our quality standards and guidelines.
- Represent the engineering organization with other departments and ensure we provide engineering support wherever necessary in the company.
- Support team happiness.
Engineering and Delivery
- Responsible for the quality and quantity of the engineering output.
- Responsible for the continuous, iterative improvement of our engineering team.
- Responsible for the overall planning, execution, and success of complex technical projects.
- Work closely with product management team to ensure we’re building the best products.
- When necessary, act as Programmer, QA, Architect, PM, etc for short periods of time.
Benefits and Perks
100% REMOTE
TEAM RETREAT – Once a year the entire Citrusbyte team gets together at an inspiring location to meet, work and play.
HEALTHY BODY, HEALTHY MIND – HAPPY TEAM – We offer paid vacation and support healthy lifestyles through our physical fitness benefits program.
HEALTHCARE & FINANCE – We have comprehensive medical, dental, vision, and life insurance plans, plus we have a 401k plan.
Type of position: 12 month contract
WHO WE ARE
Anytime, Anywhere, Any Computer Access. At Raising the Floor, we’re an international coalition of individuals and organizations dedicated to ensuring that the Internet, and everything available through it, is accessible to people with accessibility barriers due to disability, literacy, or age, and regardless of economic resources. Our vision is to revolutionize the landscape of assistive technology by creating an infrastructure to facilitate the development, distribution, and support of a wide range of affordable accessibility solutions around the world. That is, the Global Public Inclusive Infrastructure (GPII).
THE POSITION
You will join a team of bright and talented software developers located across continents, who are passionate about our vision, that of radically improving the access to technology. How? By developing a system that supports the “portability” of user preferences across any platform or device. You will be working in an open source development environment, from anywhere in the world and enjoying a flexible schedule.
WHAT YOU WILL DO
As a Node.js and Javascript developer, you will be part of the software development team working with software architects and user interface experts to design and implement features in support of GPII. We are interested in your creativity and thoughtfulness, and not necessarily in your knowledge of particular frameworks.
WHAT WE ARE LOOKING FOR
- 10+ years of programming experience, including Node.js and JavaScript
- Experience in an open source and global development environments.
- Experience with Git and Github.
- Clear communicator (written and verbal)
- Ability to focus on deadlines and deliverables
- Experience using JIRA and Agile development methodology.
- Highly motivated and self-directed.
- Experience in Software Reliability is a plus
Our goal at NEX is to make trading, holding, and interacting with cryptocurrencies accessible to everyone. We are looking for frontend engineers (remote) to help build our exchange, browser extension, and SDKs. You should be well versed in JavaScript and React tools and frameworks and have a passion for test-driven development.
Requirements
- Develop modular code and reusable components for the NEX exchange trading platform, browser extension, or SDK.
- Document your work thoroughly so that others can work with and build upon it
- Engage in test-driven development practices
- Work asynchronously with a fully remote team
- We are looking for:
- 3+ years experience working with JavaScript, React, and Redux or Mobx
- Extensive knowledge of Git
- A strong portfolio of frontend development work
We prefer but don’t require:
- Experience working in remote teams
- A history of contributing to open source software
- Experience with TypeScript
- Prior experience with functional programming languages such as OCaml, Elixir, or Haskell
