Contract Web Developer (Shopify and/or WordPress)

We are seeking multiple contract, remote Web Developers to work with us on an ongoing and/or per-project basis. Those who qualify will have access to a number of projects many of which have long term considerations.

Our ideal candidate must have:

  • Prior experience in working with an agency
  • Advanced front-end development experience, taking designs and making cross-browser-compatible, responsive, accessible websites
  • Experience building custom backend solutions or integrations for WordPress and/or Shopify
  • Familiar with WordPress and/or Shopify information architectures and template systems.
  • Familiar with WordPress’s plugin and/or Shopify’s app ecosystems
  • Knowledge of modern development tooling like Grunt/Gulp, node, webpack, browserify, postcss, etc.
  • Experience using Git for version tracking and collaboration with other developers (know how to do a `git rebase`?)
  • Experience working with a team (developer, designers, project managers, marketers), especially remotely
  • Understanding of AJAX and experience with the integration of third-party REST-style APIs
  • An understanding of current SEO and accessibility best practices
  • A working knowledge of performance optimization strategies and their importance (such as caching, asset minification, CDNs, etc.)
  • A good sense of design and an eye for the details, able to bridge the gap between designs and implementation—transitions, animations, and fluidity
  • Excellent written and verbal professional communication skills—strong command of conversational English, gives heads up when challenges or delays might occur, etc
  • A high level of self-management and organizational skills

How will I work with your team?

We will brief you on the project(s) requirements and negotiate on a project fee. You will be briefed on our process. You will become part of a project team and collaborate closely throughout the design, development, QA, and post-launch phases of the project. The more we work together, the better we can build trust. New projects are led by our internal team. We communicate through various video, chat, and project management tools and you must be available through these channels throughout the day on East Coast time.
 
We also transition many freelance contractors to permanent positions or monthly/hourly retainers.

WordPress Technical Support

The Opportunity

Our team is growing and we’re looking for a seriously support-loving person to add to the mix. We currently provide technical support for a growing suite of WordPress plugins through the forums we run and manage on our website, but have hit a spot where extra help building relationships with our customers will make a world of difference.
We’re looking for someone for around 10-15 hours a week to help us go the extra mile when customers reach out for help with the both the tech-y and less tech-y side of things, like bug reports, feature requests, product reviews, account access and questions about product features.
However, we won’t lie. This will be a fast-paced position where a successful person will be genuinely happy to help customers with a myriad of questions. There are more than 400,000 active installs of The Events Calendar running on websites around the world and many of them have questions that require timely assistance.
Support is at the center of everything we do here at Modern Tribe, we want you to help our community thrive.

Inclusion Statement

Modern Tribe is committed to a culture that embraces diversity and inclusion. We foster an environment of collaboration, open engagement, fairness and respect regardless of differences in age, race, disability, national origin, gender identity, religion, sexual orientation or veteran status. As a hybrid workspace ranging from distributed contractors to traditional employees, we value the unique perspectives and experiences of our global team.
We come from all walks of life. We are small business owners. We are tattoo aficionados and 80’s movie buffs and ex-pats. We are homeschool teachers. We are single parents. We are musicians, college drop-outs, and entrepreneurs. We are travelers, feminists, runners, volunteers, and makers. We are a Modern Tribe.
Everyday we strive to fulfill our motto: live well and do good work. We hope you will consider joining us.

Responsibilities

  • Moderating the support inbox, ensuring customers and potential customers receive responses within 24 hours of submission
  • Field incoming feature requests and document them for consideration in the roadmap
  • Take point on the WordPress.org forums for our core plugin offerings
  • Testing bug reports locally and logging them in our projects system, with appropriate detail and testing instructions, when a bug is confirmed as legitimate
  • Pre-release quality assurance testing for every new release and product
  • Recording video walkthroughs highlighting plugin functionality
  • Creating tutorials, documentation, screencasts and other forum materials to help guide people to success
  • Writing snippets to solve one-off problems
  • Helping run regular user testing sessions
  • Being the voice of the community during roadmap discussions
  • Supporting product partners (other theme/plugin authors) and nonprofits

Personal Competencies

  • Strong communication skills
  • Experience working as part of a remote team
  • Self-motivated, detail-oriented
  • Strong organizational skills
  • A methodical approach to all tasks
  • Ability to prioritize workloads and meet deadlines
  • Fluent English speaker

Knowledge & Experience

  • Strong communication and/or experience working as part of a remote team
  • A strong comprehension of PHP, CSS, HTML and JavaScript and can provide 4-5 original code samples to back it up. This is important because our products are highly technical, and you will not succeed without these skills.
  • A love for all things WordPress with a good understanding of its codebase and community
  • Basic familiarity with The Events Calendar, our main product. Bonus points for experience using any of premium add-ons, such as Events Calendar PRO. We will ask about this in the interview so be sure to check out theeventscalendar.com and our complete product line.
  • Experience working with GitHub or other repo-sharing platforms. In other words, you can clone repos, pull branches and set up local WordPress installs without hassle.
  • Self-motivated, detail-oriented, strong organizational skills, with a methodical approach to all tasks
  • Ability to prioritize workloads and meet deadlines

Additional Experience (Bonus Points)

  • Have built your own WordPress plugins. Double bonus points if those plugins extend The Events Calendar.
  • Love doing video tutorials and have a home setup to do it
  • Have a proven track record providing support specifically for WordPress plugins, or have an active track record in the WordPress.org community
Location
Work from anywhere in North, Central or South America. If your timezone is outside of US business hours, but you work at least 3+ hours of overlap each day, let’s chat. You must be fluent in English. You just need a computer and a strong wifi signal to support daily video chats with the Tribe.

Compensation

Pay range is commensurate with qualifications and experience. We are currently looking for freelance contractors about 15 hours a week for this gig.

Perks

We believe that distributed working is a way of life. We understand what it means to work remotely. We offer consistency in expectations, payment, and support. We believe in learning from each other and fostering personal growth. You can expect to learn a lot while working with us.
(Also, if you work enough with us, we’ll bring you on the team trips.)

Who We Are

Modern Tribe, Inc. is a rapidly growing software & design company. We develop custom solutions for some of the world’s largest companies, government institutions and smaller growing organizations. We pride ourselves on our ability to bridge people and technology and to bring the passion and dedication of an entrepreneur to every project. Our team is composed of talented employees and freelancers around North & South America (and a smattering across the globe).

Who You Are

We love working with each other because we have built a culture that suits us well. We work primarily with freelancers and coordinate their talents for large projects. To be on our team, you must be:
  • HAPPY: Where there is a will, there is a way. Having a positive disposition allows us to achieve great things and to support each other.
  • HELPFUL: Always looking for ways that you can help others.
  • CURIOUS: It is essential that you have a passion for learning. Technology changes daily, and life has a way of constantly raising the bar.
  • ACCOUNTABLE: Our clients expect us to get the right thing done on budget and on time. Communicating expectations and meeting them is the cornerstone of success.

Solutions Architect – C/Python/React

Job Description

Analytics Fire builds custom data analytics software for the solar power industry. We’re looking for a hands-on Solutions Architect to help us scale our execution to support additional new high-tech sectors.
Analytics Fire is a deeply technical engineering organization. Most of us are software engineers and spend the majority of our time on heads down engineering activities like coding. Our goal in creating this position is to expand our small client-facing team with a unique person that has both the personality and the technical skill set to collaborate directly with clients and senior members of the technical team in order to help steer technical decision making and requirements gathering, especially early in the project lifecycle.
This position is similar to that of a technical Program Manager, but you will be much more involved in the technical details and hurdles around software deployments and releases than a traditional Project Manager would be. Our ideal candidate is a current or former embedded Software Engineer, full stack Software Engineer, or Data Engineer that has been previously trained as a Program Manager or is willing to be trained in formal Program Management processes.
As a small company, Analytics Fire is able to tailor roles around the strengths of our individual team members. We will tailor this role to your specific technical background. However, it is a hard requirement that you are able to support the following 3 types of responsibilities:
 
  • (a) Represent Analytics Fire software engineering teams in client-facing interactions (and sometimes interactions with potential clients)

  • (b) Technical writing responsibilities such as documenting requirements, project plans, system architecture, etc.

  • (c) Making meaningful contributions to the execution of complex software projects.
For reference, here is a list of some technologies we are currently actively using on a day-to-day basis:
  • Front-end: JavaScript / React / Angular

  • Back-end: Ruby / Python / Node.js

  • Embedded: Embedded Linux, Yocto, C, MQTT

  • CV: OpenCV, PCL, object identification and tracking

  • ML: TensorFlow, OpenCV, adaptive parametric modeling, ADTs, N-Dimensional Transforms

  • Modern software techniques: RESTful APIs, SOA, PaaS, etc

  • Agile collaboration and DevOps tools: Github, Trello, Slack, Chef, Ansible, Docker, Vagrant, etc

  • Other technologies we are currently building with: AWS, GCP, Salesforce platform, ARKit
Your primary responsibility will be to assist in guiding new projects through sales, planning, development, and deployment. This will be accomplished through a combination of client interactions, technical writing, and participation in formal sales, program management, and engineering related processes. Your contributions will naturally be slightly front-loaded towards the sales and planning phases, however you will remain deeply connected to each project through the entire lifecycle in order to ensure conceptual integrity is maintained from design to final implementation.
This is a remote position but is only open to candidates living in the US or Canada. We’re flexible about location and hours. We’re a really great match for candidate who wants to work hard on interesting projects, while also having flexibility around time and geography.

Skills & Requirements

“Must have” requirements:
  • 5+ years relevant hands-on experience as an embedded Software Engineer, full stack Software Engineer, or Data Engineer, ideally within a commercial startup environment.

  • Fluency around current modern best practices around software development, data engineering, and DevOps.

  • Soft skills necessary to navigate and negotiate with multiple teams, both internal and external to Analytics Fire.

  • Ability and willingness to familiarize yourself with our technical stack.

  • Superior organization and detail orientation.

  • Excellent written and verbal communication skills.

  • Willingness to design, document, and evangelize new engineering processes to meet evolving organizational requirements.
“Nice to have” requirements:
  • Former work experience or training as a technical Program Management.
  • Deep technical experience with C, Python, or ReactJS

Writer

We are looking to hire a writer interested in nutrition. One simple way to describe the project would be to say we want to develop a wirecutter for food.
We are looking for a FTE. We are based in Palo Alto, CA but remote would also work well.
Applicants must submit writing examples as part of their application 

Customer Success Specialist (US-based)

The Role

As a US-based Customer Success Specialist, you will report to the UK-based Customer Success Manager and will be responsible for the adoption, retention and growth of our predominantly US-based SMB customers.
Things you’ll be doing…
 
  • Own the overall relationship with your assigned customers, which includes: Initial onboarding, increasing adoption, ensuring retention, and ongoing satisfaction.
  • Respond to customer requests via phone and email.
  • Help with daily tasks such as measuring NPS scores and general customer satisfaction.
  • Update changes and identify opportunities for the Customer Success Manager and Sales team within our CRM system (HubSpot experience is beneficial).
  • Act as an escalation liaison between the customer, our Support Team, and Product Management to help resolve technical issues blocking product adoption.
  • Monitor customer health through available metrics and assessment of relationship strength. 
  • Identify and resolve challenges with product adoption encountered by our customers.
  • You will be required to work 40 hours per week as part of your contract supporting the hours of 9am – 5pm EST

Must haves…

  • Experience working in a remote team
  • Experience in a SaaS support role
  • Good knowledge of social media is a plus!

About you…

  • At least 3 years of customer facing experience at a SaaS company.
  • Excellent communication skills (in English) and a natural people person.
  • Excellent problem-solving skills, can adapt to any situation and propose clear logical solutions to problems. 
  • Good understanding of social media and social media dashboards
  • Experience creating training videos and content
  • Upbeat, proactive attitude and a love for helping others succeed.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Excellent verbal, written and presentation skills.
  • Self-starter mentality and the ability to proactively get on with work when working remotely.
Why work with us?
 
  • Work remotely and create your own schedule (we believe in trust and autonomy)
  • Profit sharing bonuses (if the company does well and you played a big part, you’ll be rewarded)
  • We love learning! Take part in our book club and receive free books quarterly or user your £1000 learning allowance to develop your skills
  • If you’re from outside the UK, we’ll fly you to our London HQ at least once a year
  • Gain incredible experience building a truly successful, global SaaS company with a dedicated, small team where you can have a huge impact!
How we work
 
  • Sendible is a UK corporation and our head office is based in London but we are building a distributed team, and you can work from anywhere in the world for this role.
  • Of course, if you’re based in London, you are welcome to work from our HQ which is fully equipped with free fruit and snacks, excellent coffee, standing desks and table tennis, but we also allow team members to work from wherever they are most productive.

Business Writer

Position Description

As a Business Writer, you’ll be in charge of creating and editing content related to talent acquisition, talent retention, working remotely, and the future of work.
This is a remote position that can be done from anywhere in the world.

Responsibilities:

  • Research, outline, write and edit articles about the following topics: talent acquisition, talent retention, working remotely, and the future of work.
  • Develop unique and attractive headlines and body.
  • Optimize the articles for organic search.
  • Optimize the articles for conversions (signups).
  • Meet regular submission deadlines.
  • Propose new topics to include in the content roadmap.

In the first week you will:

  • Onboard and integrate into Toptal.
  • Familiarize yourself with the structure and operations of the Growth team.
  • Dive into the content marketing roadmap.

In the first month you will:

  • Take ownership of the execution of the content marketing roadmap.

In the first three months you will:

  • Update the content roadmap based on your research and the performance of the articles that you’ve written.

In the first six months you will:

  • Expand scale and scope of your projects.

In the first year you will:

  • Expand scale and scope of your projects.

Requirements:

  • 2-4 years experience as a professional writer, content developer, or technical writer.
  • Superior written and verbal communication skills, with a keen eye for detail.
  • Experience in SEO is highly valued.
  • Preferred: Work experience in topics related to talent acquisition, retention, or the future of work.
  • Demonstrated ability to work independently and meet deadlines.
  • Demonstrated qualities: proactive, problem-solving, self-starter, highly collaborative.
  • Highly organized.
  • Proficient in Google Sheets.
To apply, send at least 3 published examples of your work.

Freelance Writer of Literature Guides

LitCharts writers are an exclusive group of excellent writers with a deep understanding of literature and how to teach it to others. LitCharts writers have gone on to become best-selling nonfiction writers, 2017 national book award finalists, New York Times journalists, Harvard literature PhD candidates, and more. Now you can apply to join them!
We’re hiring writers to help expand our collection of over 700 literature guides. Writers can work from anywhere and compensation varies based on the length and difficulty of the work. Pace and schedule are flexible, though our ideal candidates will have at least 10 hours per week to spend writing LitCharts.

Product Marketing Lead

Few is searching for a Product Marketing Lead who will create and execute go-to-market plans for client products and Few initiatives, develop and manage marketing campaigns/programs designed to work across all digital touch points including social media, search, and more.
As an insight-driven marketer who can bridge the world of business, creative and technology, you will play an important role in scaling Few’s digital marketing initiatives by connecting marketplace insights with strategic positioning efforts and creative execution of experiments and campaigns. You can write a mean creative brief, have gracefully guided creative projects balance the business and brand to create impactful campaigns and you have experience leading and collaborating across teams. Ideally, you have product marketing and content strategy experience for a high-consideration product purchase in the B2C and B2B space.

Responsibilities

  • Develop and execute go-to-market plans for clients and other Few initiatives.

  • Drive awareness and understanding of client and Few offerings through multi-channel campaigns, from strategy to execution.

  • Iterate on the value propositions and identify use cases that resonate with client customers—then weave both of those inputs into compelling customer-facing messaging.

  • Develop marketing collateral to support marketing programs including partnerships, events, conferences, and business development.

  • Develop and implement social marketing plans for clients and Few initiatives.

  • Design and lead digital marketing sales and strategic partnership programs including building relationships, negotiating terms, developing and managing and summarizing results.

  • Work with Few’s design and development teams to develop and execute creative and social assets.

  • Work with Few’s Events Coordinator to develop and execute marketing initiatives for Few’s events and conference programming including presentations, marketing assets, etc.

  • Work with contractors and vendors to plan, budget and coordinate all external resources related to particular projects like video production, photography, copywriting, etc.

  • Lead marketing projects across teams as appropriate.

Required Skills and Experiences

  • 2+ years of experience in digital product marketing, social and content strategy role with campaign development experience.

  • Think strategically at a high level then dive in to develop and manage the details.

  • Thrive in a fast-paced creative environment with a culture of experimentation yet value the need to organize and plan.

  • Skilled at all social platforms, along with development and management of paid campaigns on social, and generating detailed reports that can be used to draw insights and direction.

  • Skilled at crafting compelling stories, both in writing and verbally and across marketing and business needs.

  • Be well-versed in both online and offline marketing programs.

  • Proven success working across teams and functions including product, PR, design, marketing communications, and business development teams.

  • Have excellent project management skills, ability to multitask effectively.

  • Understanding of Search Engine Optimization (SEO) and creation of strategic keyword rich content.

Pluses

  • Real-world experience launching digital software products.

  • Product Hunt experience and understanding.

  • App analytics packages, tools, and services.

Other

  • We’re cool with a qualified candidate working remotely.

  • We are looking for someone within the United States.

Perks

  • Competitive compensation.
  • Paid time off.
  • Paid holiday time off.
  • Flexible work schedule.
  • Stipend to attend an annual professional conference.
  • Annual company retreat (good times, not boring stuff).
  • Annual company conference (again, good times, not boring stuff).

Jr SRE

About Sticker Mule

We created Sticker Mule to be the best place to work and shop. That means making ordering fast, simple and fun while creating a stable, low stress and enjoyable place for talented people to work.
We’re searching for more to join us as we look to build one of the Internet’s best technical teams. Some of our current projects include migrating to a service architecture, inter-service communication with GCloud PubSub and GRPC, API Gateway based GraphQL, event sourcing persistence and CQRS, and manufacturing and artwork processing automation.

Why we enjoy working here

1. We work flexible hours with an asynchronous culture.
2. We work at a sustainable pace without unreasonable external deadlines.
3. Varied, interesting technical challenges to work on.
4. Opportunities to make a large impact as part of a small, highly motivated team.

Our tech stack

1. Backend: Ruby on Rails, NodeJS, Go
2. DB: Postgres, MySQL, Redis
3. Frontend:  React, Redux, Webpack
4. APIS: GraphQL, GRPC, GCloud PubSub
5. Google Cloud Platform
6. Docker, Kubernetes

What you will do

1. Help design, build and maintain tools to develop, test and deploy services efficiently.
2. Help improving the performance, reliability and security of the Sticker Mule cloud infrastructure.
3. Learn how to implement CI/CD pipelines and debug production services.

About you

1. You have interest in knowing not only how to write software, but also how to run it at scale.
2. You have a minimum of 1 year of professional software development experience.
3. You’re competent in one general purpose language, like Go, Ruby, or JavaScript.
4. You like Linux, the command line and bash scripts.
5. You have basic experience with one of AWS or Google Cloud.
6. You used logging, monitoring and distributed tracing systems.
7. You possess strong analytical and critical thinking skills.
8. You have great written and verbal communication skills in English.

Requirements

1. Applicants will be sent a Hackerrank test within 1-3 days of applying
2. Test must be completed within 5 days.

Compensation

1. $72,000-$82,000+ depending on experience
2. Signing bonus
3. 28 days vacation

Sales Manager – Central/ East Coast North America (100% Remote)

About Us ✨

At Close.io we’re building the sales communication platform of the future. We’ve built a next-generation CRM that eliminates manual data entry and helps sales teams close more deals. We are a ~30 person fully-distributed team that is profitable and building a product our customers love.
 

About You 🎉

This is a unique opportunity to take ownership over a mature inbound sales funnel, build their own team, and help create a new gold standard in SaaS sales. All within a company that lives and breathes for the success of salespeople. You should be a highly ambitious and self-motivated individual that strives for excellence.
Team Revenue is made up of three teams: Sales, Success, and Support. As the Sales Manager, you’d be responsible for the Sales team and reporting to the Director of Revenue. Ideally, we’re looking for a Sales Manager that knows what it takes to avoid these 10 mistakes.

Requirements:

  • You’ve been managing a sales team at a SaaS company for the last 1-3 years.
  • Based in North America, specifically in EDT or CDT.
  • Experience selling SaaS to small businesses.
  • High-level of proficiency in the English language, both written and verbal.

You’ll be expected to:

  • Manage our entire inbound sales funnel (14-day free Trial to close).
  • Onboard, train, and manage a team of Account Executives (2-3 in 2019).
  • Drive 2x growth in our free trial to customer conversion rate the first year (we’ll talk specifics).;
  • Lead the company in providing our customers with exceptional actionable sales advice they won’t find anywhere else.

Who you’ll be working with:

Why work with us?