IT Risk and Compliance Officer (UK or Europe only)

The IT Risk and Compliance Officer protects the confidentiality, integrity, and availability of Canonical’s information systems. Serves as expert advisor to management, peers, and employees in defining, recommending, and implementing necessary policies, controls, and procedures to cost-effectively assess and manage security-related risk, educate workforce, and participate in regulatory compliance activities, especially with regards to data privacy and security legislation.  Assists with development, implementation, and maintenance of world-class information security organization, including annual and ad-hoc information security risk assessments, policy governance, compliance with regulatory requirements, information security training and awareness initiatives, third-party audits and assessments, contract and procurement guidelines, and third-party risk. Oversees and coordinates information security-related risk management.  
This role is a 6 month assignment and can be home or office based, but being based in London is preferred. Periodic international travel for training and business meetings is required.

Key Responsibilities:

  • Shape and drive the company strategy for access controls, compliance, audit, and penetration testing that supports the company’s business units and enables risk management and regulatory compliance. The challenges include identifying where and how we use data; determining what tools and technologies we should deploy; ensuring that preventive/detective/corrective controls are in place and functioning effectively; staying current with government regulations and commercial agreements governing the use of data.
  • Collaborate closely with leaders in each business unit to understand what customers they serve and in which markets those customers exist in, how data that they process and retain is categorized, what business processes make use of the data and why, and how the controls provide proper security and compliance. Be a representative for our customers, making sure that customer data is safeguarded and used ethically and responsibly.
  • Organize and lead Risk/Privacy/Compliance training programs across departments, in order to educate and inform employees about our practices and standards, raise the level of cooperation and help people to understand the rationale for the rules.
  • Manage internal and external audit and testing programs, reporting risks and areas that need correction to the senior management team and prioritizing compliance work.
  • Reviewing and responding to security questionnaires and contract questions from customers on Canonical’s information security policies and practices.

Required skills and experience:

  • You are familiar with contractual compliance obligations, contractual security, privacy and completing security questionnaires and reviews.
  • Experience defining and implementing appropriate methodologies for penetration testing, auditing, secure coding standards, incident response playbooks, forensic analysis procedures, takedown processes/law enforcement/censorship.
  • You can speak intelligently about situational awareness, change management, access control, and incident response.
  • You have demonstrated ability to communicate complex or detailed technical topics to a non-technical business audience, clearly conveying risk assessments, actions needed, and cost implications.
  • You have a general understanding of privacy and compliance legislation in the UK and Europe, including the GDPR.
  • Experience in working with legal, audit, and compliance staff.
  • Experience in developing and maintaining policies, procedures, standards, and guidelines.
  • Experience in driving risk-based decisions supporting business owner expectations and needs.

Preferred Experience:

  • Strong knowledge and experience of applicable frameworks and regulatory requirements, e.g. ISO 2700x, PCI-DSS, NIST.
  • Strong technical or engineering background, including but not limited to software development, scripting, networking, and cloud architecture.
  • Bachelor’s degree (or equivalent) in Computer Science, Information Systems, or related field.

Front-end Developer – Intermediate

We’re currently looking for a creative and ambitious front-end developer to join our remote team in a challenging and dynamic role.
You will be joining our diverse team that thrives on collaboration, values ideas and shares a passion for creating innovative interfaces.
Day-to-day you’ll be creating new features and enhancing existing components to deliver unique UX solutions for thousands of store owners using our themes.
The position will offer a wide range of experience in modern front-end development with plenty of room to improve your skills and explore new ones.
The role will begin as a part-time contract with scope to transition into a full-time position.

Requirements

  • Based in Canada or Australia
  • Ideally 1-3 years of hands-on experience with web development (product or agency)
  • Degree in computer science or the equivalent education/experience
  • Strong troubleshooting and analytical skills, a curious mind for how things work
  • Skilled with HTML, CSS, JavaScript, and Git
  • Self-motivated and confident working in a remote environment
  • Keen eye for detail and appreciation for great UI and UX
  • Empathize with storeowners to solve problems specific to their needs
  • Collaborative and process-driven
  • Great communicator – able to accurately estimate tasks, and not afraid to flag issues early

Contract React/React Native Engineer in London

We are looking for a React & React Native engineer who is able to work 3 days/week in Central London and remote the rest of the time. This would be a long term (6+ month) 40 hour/week contract with the possibility of a full time offer.
The work is Greenfield React Native and Brownfield React Web. We’re looking for a Mid-to-Senior engineer (3+ years of professional development experience) with at least 1 year working with React & React Native in production.
All engineers are asked to complete a React code challenge (building an app from scratch, 6-8 hours max on your own schedule) and technical interview (~45 minutes).

Javascript/Node.js Developer

Type of position: 12 month contract

WHO WE ARE

Anytime, Anywhere, Any Computer Access. At Raising the Floor, we’re an international coalition of individuals and organizations dedicated to ensuring that the Internet, and everything available through it, is accessible to people with accessibility barriers due to disability, literacy, or age, and regardless of economic resources. Our vision is to revolutionize the landscape of assistive technology by creating an infrastructure to facilitate the development, distribution, and support of a wide range of affordable accessibility solutions around the world. That is, the Global Public Inclusive Infrastructure (GPII).

THE POSITION

You will join a team of bright and talented software developers located across continents, who are passionate about our vision, that of radically improving the access to technology. How? By developing a system that supports the “portability” of user preferences across any platform or device. You will be working in an open source development environment, from anywhere in the world and enjoying a flexible schedule.

WHAT YOU WILL DO

As a Node.js and Javascript developer, you will be part of the software development team working with software architects and user interface experts to design and implement features in support of GPII. We are interested in your creativity and thoughtfulness, and not necessarily in your knowledge of particular frameworks.

WHAT WE ARE LOOKING FOR

  • 10+ years of programming experience, including Node.js and JavaScript
  • Experience in an open source and global development environments.
  • Experience with Git and Github.
  • Clear communicator (written and verbal)
  • Ability to focus on deadlines and deliverables 
  • Experience using JIRA and Agile development methodology.
  • Highly motivated and self-directed.
  • Experience in Software Reliability is a plus.

WANTED: Problem-Solving Customer Support Whiz with Unlimited Empathy

Are you unfailingly warm, empathetic, and high energy? Do you consistently deliver positive energy to people around you? Can you work quickly and efficiently through many emails a day without getting overwhelmed or letting someone else’s energy dictate yours? Are you dogged with follow-through when you take on the responsibility to solve a certain problem? Are you interested in making an impact in women’s lives by making dealing with our company an incredible experience for them?
Well, then, you might be the Support Whiz we’re looking for!
We know frontline team members make the magic happen! Our customer support team is the bedrock of our 60-day 100% satisfaction guarantee. They are responsible for keeping the promises we’ve made to customers and making sure our ladies get everything they need to be successful with our suite of digital programs.
This is a critical role on our team that requires a unique type of person. We need to be able to trust your ability to create beautiful one-on-one experiences and connect personally with customers even though they and you are communicating digitally and you may be managing hundreds of emails at a time. We are looking for someone who is unflappable but energetic.
Attitude and the ability to learn and take direction well will be more important than experience.

Qualities of our Support Whiz include:

– Ability to remain calm and polite and deliver warm, friendly energy even with frustrated customers
– Problem solving (you like being asked a question you’re not sure how to answer and having to dig a little and use your Google-fu skills to figure it out)
– Independent, self-starter attitude
– Creative thinking skills when it comes to figuring out different ways to make customers happy, even when you have to say no
– Ability to assist customers with a basic level of technical issues (like “I can’t get the audio to download to my phone”) and communicate with developers to get more difficult technical problems solved
– Prior experience as a freelancer

Responsibilities include:

– Answering customer emails in Help Scout, helping customers get and use everything they purchased (no advice giving)
– Issuing refunds, no questions asked (no selling)
– Raising more difficult technical issues with our developers and other kinds of issues to other team members
– Helping us figure out how to deliver a more consistently wonderful customer experience; if you find a way we can improve, we WANT you to let us know and contribute your valuable input! 🙂
**Please note, this role does not involve giving dating or personal advice of any kind.

Why Join Us?

You’ll work remotely with a lot of flexibility and independence. We are 100% remote, with team members based in LA, NY, the UK, Eastern Europe, and Asia. We don’t care where you work from as long as you deliver results.
Make an impact – help women level-up in their relationships, self-esteem, and happiness.
Be part of a positive, upbeat team that deals with each other with respect and gratitude.
Take advantage of opportunities for growth – many on our team have been with the company for years and have moved up or to different roles.

Hours

This position will start part-time at 10-15 hours per week. If you consistently deliver great work, hours have the potential to increase.
You will need to be available to work flexible hours between 11 am and 9 pm Eastern Time, Monday to Friday. Our heaviest days are Monday, Tuesday, and Thursday, so we’re looking for someone who can definitely help with coverage on those days, particularly in the Eastern Time afternoon/early evening.
This is a long-term position and we are looking for someone who wants to grow with us.
To be considered, please send a cover letter as to why you’d be a good fit to recruiting@howtogettheguy.com. Include the letter in the body of your email; do not attach anything, including your resume. Applications with attachments will not be read. We prioritize culture fit, attention to detail, and quality writing when selecting candidates.
About Us
Get the Guy is an online dating and relationship advice company that helps women get the results they want in their love lives – but we don’t stop there. Nothing stays at the surface with us; we go deep and show our customers how to transform their confidence and self-esteem to live happier, more fulfilling lives overall.
Find out more by watching our CEO Matthew Hussey’s massively popular YouTube videos. (Be sure to tell us in your letter which one you liked best.)
You’ll be first-round interviewing with our super sweet Customer Support Team Lead Courtney. Her favorite color is red, so she’d love it if you also put the word red somewhere in your subject line when sending your letter.
Looking forward to meeting you!

Manage Partner Marketing, Customer Service, Social Media and PM Many Marketing Projects For Health & Wellness Startup

We are a product company that focuses on helping people feel and be better. We are a tiny team, all pursuing excellence, personal growth and exciting challenges from our work. We are looking for a new teammate who can lead many projects within our growing company, from partnership marketing to community to social media and more! If you love biting off new challenges, can lead/ project manage new initiatives and have great problem solving skills, you’re our type of person.
We’d have you dive into these projects first, but you’ll have a chance to wear many hats:

BD Partnerships (Best Buy, Grommet, Gaiam, QVC)

  • Lead new activations – once contracts are signed, new partnerships would be handed off to you to bring to life (generally creating product listings or microsites on partners’ websites)
  • Account manager – conduct weekly check-ins and lead the optimization of existing partners

Customer Support

  • Manage Level 1 CS agent who answers all templated CS emails
  • Answer non-templated emails
  • Create biweekly customer service report
  • Respond to CS emails from KK’s account
  • Implement strategy to get returns below 4%

    Social Media

  • Create posts for upcoming month for Facebook, Instagram, Twitter

Test Marketing Capabilities

  • Create a landing page for one of our customer segments
  • Write an email update that will go to our community
  • Brainstorm ideas for Facebook and Instagram advertisements

QUALIFICATIONS

-2+ years experience in customers support, marketing, sales or project management
-NATIVE written English
-Strong social media skills
-4 year college preferred
-Familiarity with Google Drive, Dropbox and Asana or computer savviness where you are confident you could quickly teach yourself
-Must be able to make at least a 1 year commitment (ideally longer and you grow with us)
-Must have excellent writing skills
-Must have positive, warm, bubbly attitude
-Must be super reliable

COMPENSATION

-$18/hour
-25-40 hours per week (depending on your skill set there may be the possibility for this to grow into a full time role)

Sourcer (Contract)

Doximity is transforming the healthcare industry. Our mission is to help doctors save time so they can provide better care for patients.
We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds to help build the future of healthcare.

How you’ll make an impact:

  • Partner with senior leadership hiring teams to understand what talent they need to be successful and help define the required criteria for open positions
  • Build trusted and long-term relationships with hiring managers and key stakeholders. Develop strategic job plans for their requisitions and coach them on hiring best practices
  • Manage full cycle recruitment process from sourcing to onsite interviews, offers and closing candidates
  • Effectively communicate Doximity’s mission and culture, and help candidates understand impact and value to the engineering culture
  • Proactively contribute to improving recruiting at Doximity by challenging the status quo and providing useful suggestions for improvement

What we’re looking for:

  • 3+ years of experience as a full­-cycle recruiter with focus on Engineering Recruiting
  • Technology knowledge (different coding languages/technical stacks/terminology)
  • Prior startup experience is a plus, but not required.
  • Professional and versatile when sourcing, assessing, pitching and closing a candidate
  • Exceptional project management skills, independent problem-solving skills, attention to detail, flexibility, and ability to collaborate with others and to work in a fast-paced environment
  • Knowledgeable with ATS system (Greenhouse) – you believe in meticulous candidate notes and know that excellent database hygiene leads to accurate reporting
  • Strong communication and analytical skills
  • BA/BS degree or higher

About Doximity

We’re thrilled to be named the Fastest Growing Company in the Bay Area, and one of Fast Company’s Most Innovative Companies. Joining Doximity means being part of an incredibly talented and humble team. We work on amazing products that over 70% of US doctors (and over one million healthcare professionals) use to make their busy lives a little easier. We’re driven by the goal of improving inefficiencies in our $2.5 trillion U.S. healthcare system and love creating technology that has a real, meaningful impact on people’s lives. To learn more about our team, culture, and users, check out our careers pagecompany blog, and engineering blog. We’re growing fast, and there’s plenty of opportunity for you to make an impact—join us!
Doximity is proud to be an equal opportunity employer, and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law.

Customer Support Representative

Description of the Position.

This work-from-home Customer Support Representative (“CSR”) opportunity is a permanent, part-time employee position, which will be paid a competitive hourly wage.
Please note: This is a work-from-home position. No travel is required. You may apply from within the US as long as you meet the requirements for the position.
Each day, CSRs interact with various customers from the different ecommerce sales platforms of Storehouse, mainly responding to emails from customers with inquiries.  The CSR position may also include some telephone and online chat interactions. A CSR must be highly engaged with customers to deliver an exceptional customer service experience. Our work-from-home CSRs stay connected with the rest of the Storehouse team with the assistance of various internet collaboration tools and telephone.

CSR Responsibilities.

  • CSRs spend a significant amount of time interacting with customers across various sales platforms, therefore, various communication tones and writing styles are required
  • CSRs work with a highly driven team that is supportive, collaborative, and dedicated to excellence in every aspect of the business
  • CSRs provide authentic, meaningful, human interactions
  • CSRs make every customer feel heard, valued, and supported
  • CSRs take ownership over the quality of their work and make an effort to improve
  • CSRs recommend solutions to complex or escalated situations through research and critical thinking
  • CSRs share relevant, strategic insights with our product, marketing, and technology teams regarding overall customer experience and service-related trends
  • CSRs strive to exceed volume and quality goals
  • CSRs sometimes take on special long or short-term projects
CSR Qualifications. 
  • Bachelor’s Degree or equivalent experience
  • 3-5 years’ experience in customer-centric industry
  • Excellent Zendesk skills; 2 years’ minimum experience
  • Strong computer skills in Word, Excel and web-based applications
  • Exceptional written communication skills with a keen attention to detail
  • Entrepreneurial spirit with an ability to manage workflow efficiently
  • Willing and eager to support new channels as needed (e.g., social media)
  • Experience with Cratejoy, MailChimp and subscription commerce is a plus
Other Requirements.
  • Personal computer with remote networking capability that can be dedicated for CSR work
  • Reliable internet connection, no less than 10 mbs (must have cable/dsl, no satellite or mobile hotspot)
  • Available to work Eastern Time Zone hours
  • Available to work some evenings, weekends, and holidays
 

Epidemiologist

DEVEXI is looking for a part-time Epidemiologist to join our team.  This job will be Remote/Virtual (work from any US location).
DEVEXI is an early stage healthcare analytics company building a powerful longitudinal health research platform for generating sophisticated epidemiological studies in minutes – rather than months or even years – saving considerable time and costs.  Initially, the cloud-based integrated database will consist of 22+ years of HIPAA-compliant medical and dental data to enable researchers to connect the dots between diagnoses, treatments, prescribed drugs and vaccines, environmental exposures and short and long-term health outcomes – for groundbreaking, longitudinal studies never before possible.
The DEVEXI platform will be made available health and medical researchers at universities, medical schools, teaching hospitals, insurance payers federal and state health agencies and pharmaceutical companies to help improve quality of healthcare delivery, identify best practices and increase successful, cost-effective outcomes.
Position Description
The purpose of this key role is to act as Subject Matter Expert (SME) for our company and to provide assistance to researchers/epidemiologists at health organizations to generate groundbreaking health and medical research.
In the role, this person must be able to help DEVEXI customers develop studies, and work with DEVEXI’s development team to provide input to define product features and functionality for future releases.

Skills Required

  • Advanced Degree (PhD or MD) in Epidemiology, Public Health, Infectious Diseases, or a related field
  • At least one published paper in a major journal
  • Experience with data-centric studies, using SAS, R, SQL, or similar.
  • Experience with big data and healthcare data analytics.
  • Provide input into developing future features & functions of DEVEXI
  • Describe requirements for development team
  • Validate output of feature functionality
  • Excellent written and verbal communications skills
  • Describe epidemiological and statistical concepts to an audience who may not have a mathematical background
  • Able to articulate terms to non-scientific audiences
  • Participate in the refinement of technical whitepapers for epidemiologists and health researchers 
  • Extra credit for experience working with health data including and medical and dental claims coding
  • Benefits

  • Involvement in big data health analytics 
  • Enable groundbreaking longitudinal health and medical research
  • Part-time remote work (1099 contract)
  • Excellent work/life balance
  • No travel required
  • Work with a quality team of professionals

    Copywriter and Content Creator (Independent Contractor)

    We’re looking for an experienced, detail-oriented, and creative copywriter to freelance on a project to project basis. Our marketing team needs a skilled storyteller, able to manage projects with cross-functional stakeholders that infuse B2C and B2B marketing with a human touch.
    This is not a regular full time position.

    What you will do:

    • Write original, engaging, and on-brand content for various digital platforms as directed by our marketing team
    • Acquire a knowledge base of IFTTT — our mission, value, and functionality
    • Execute copy based on established voice, tone, and brand guidelines
    • Research content topics thoroughly in an effort to resonate with distinct audiences

    What we are looking for:

    • 3-5 years of writing experience, and a portfolio that speaks to your success doing so
    • Experience writing and editing content for blogs, case studies, and social media
    • Exceptional writing, editing, and proofreading skills
    • Ability to synthesize product and brand elements to convey our messaging in compelling and creative ways
    • Bonus if you have experience writing for SEO
    • Double bonus if you’re an IFTTT user and have published an Applet before