Customer Support Director

WHAT IS THIS ROLE?

The customer support director role at Juicer is the point person for incoming communications from customers and potential customers. You will assist users with troubleshooting their social media feeds, develop ways of helping users help themselves (such as support documentation, etc.), and address inquiries regarding our service and plans. It is a largely autonomous role, with plenty of room for changing current processes and systems and building your own.
WHO IS THE IDEAL CANDIDATE?

  • Able to simplify concepts and instructions into jargon-free language that is easy to follow
  • Remains calm and in control during any situation
  • Organized and diligent; able to recognize trends in customer communications
  • Innovative and willing to try new methods
  • Believes in the power of great customer support, loves to help people
PREFERRED QUALIFICATIONS:

  • Experience supporting customers of a software-based product through email, chat and phone.
  • Fluent in English (written, spoken)
  • Experience with a help desk system (we use Intercom) for communicating with customers and colleagues
  • Experience creating or contributing to help documentation for a product (FAQ entries, videos, etc.)
  • Basic knowledge of the various social networks (Twitter, Facebook, etc.)
  • Knowledge of APIs and how they work with software a plus
  • Basic understanding of HTML/CSS code a plus
RESPONSIBILITIES:

  • Resolve customer problems via email and chat, and rare phone call; includes questions about our software and billing/subscription questions
  • Keep the FAQ entries in Juicer’s Help Center up-to-date with the latest information, and write new articles when needed; create an occasional walkthrough video/screencast
  • Answer inquiries from potential customers about Juicer features and plans with relevant details and resources
  • Manage ongoing relationships with our high-level enterprise clients as the primary point of contact
  • Run the occasional product demo
WHY WORK WITH US?

  • Small team, very few meetings, entrepreneurial culture with tons of autonomy
  • Simple-to-use product means fewer “fires” to put out; most work is mild troubleshooting
  • Flexible schedule
  • Negotiable pay based on experience

Operations Associate (Part-time)

Hey, I’m Leeann and I’m the Head of Operations over here at Lean Startup Co. I work directly for the CEO and have spent over 15 years supporting and advising executive teams. If you
  • love enabling others and building an amazing team
  • dream of working closely with and advising executive teams
  • and are excited about an opportunity to grow your Operations skillset, your communication and leadership capabilities
Check out our new job opening for an Operations associate! This is a unique opportunity where you’ll be personally coached and groomed into a top tier Operations manager. Read on below to learn more.
Who are we?
Born from the global movement spawned by bestselling-author Eric Ries,Lean Startup Company offers the most exciting education solutions to help organizations work in new ways.
Our year-round education efforts transform how organizations work by arming them with an entrepreneurial methodology via our media, conferences and custom programs for large organizations. We serve every size company and sector of the economy — from the aspiring entrepreneur to high-growth startups, nonprofits, and large bureaucratic institutions and connect them with experts who can support them on their Lean Startup journey.
Who are we seeking?
The Operations Associate will manage a range of projects and activities supporting the day to day operations and initiatives of Lean Startup Co (This will start out as a 20-25 hour/week part-time role with possibility to convert to a full time role in the future depending on fit, needs and budget). You will work hand in hand with the Head of Operations to drive forward business critical, operational and cross-functional projects and initiatives.
The ideal candidate for this role is extremely detail and process oriented in planning projects, progress management, is a creative problem solver and thrives in a fast-paced environment. This candidate is proactive, has an ownership mentality and is extremely solution-oriented while being open to coaching and guidance along the way. The ideal candidate is someone who has a high level of personal accountability, a willingness to take risks, and a get things done mentality.
Our team is small but growing, so your role matters to us and will offer significant growth.
The position is 100% remote. We ask that you’re 1) located in the U.S. and 2) available to communicate during Pacific Time business hours.
This sounds like a dream job! What skill set and experience will demonstrate to you that I have the chops to be an Operations Associate at Lean Startup Co.?
  • You love problem solving and seek high touch coaching and feedback. You love tackling big challenges and figuring things out. You don’t need a lot of hand holding and aren’t afraid of owning new things you’ve never tried before. You proactively seek out coaching and feedback so you can grow at a faster pace.
  • You have initiative and see things through. You know that every seemingly simple task or project may be more complicated than assumed at the outset. You value the work at the outset to ask questions and get clarification on what the desired outcomes are, and know what it takes to drive a project to achieve desired results, on-time.
  • Discretion and confidentiality. You’ve handled sensitive information before and understand the importance of discretion and confidentiality.
  • Operations experience/interest. Experience in operations is a plus, but not necessary. We want someone who is pumped to join the team and is excited to test new things. He/she should have the desire to help manage the day to day and scaling of the company in an Operations function and working across all departments.
THE ROLE:
As the Operations Associate, you will be the glue working cross-functionally across all parts of the organization on projects such as:
  • Operations Projects. You’ll play a large hand in helping shape the employee experience and will drive projects and initiatives that could make or break our company.
  • Recruiting related projects
  • Defining hiring needs and recruiting new team members
  • Interviewing and giving candidates a warm candidate experience
  • Onboarding experience
  • Streamline the team and company’s workflows. Working across the organization, you’ll create and manage project plans, budgets and ensure execution within the constraints and resources available.
  • Create easy systems to enable people to follow protocols (e.g. SoPs, guidelines etc). Iterate as needed to get everyone to buy in (we cannot scale our company without people being bought in).
  • You are the team’s glue. You’ll be instrumental in helping the business thrive on a day to day basis, whether that be troubleshooting an urgent item or building the processes to help us scale our business into the next growth stage.
  • You’ll lead our bi-weekly team calls and ensure impact and stakeholder updates are submitted on a timely basis.
  • Spearhead business critical, timeline sensitive matters
  • Build the foundation of an efficient company knowledge sharing system (e.g. Set up wiki/central information base, standardized filing system, etc)
  • Working across the organization, you’ll create and manage cross functional projects, budgets and ensure execution within the constraints and resources available.
  • HR/legal related projects and initiatives
  • Employee engagement
  • Employee onsites coordination
  • Establish and educate on new policies and procedures
  • Prepare and negotiate contracts and agreements
  • Research problems and concerns and pitch solutions
  • Implement and ensure adoption of new process and systems
You’ll fit right into this role and our team if:
  • You’re curious and resourceful. You LOVE solving problems and aren’t afraid to admit you’re obsessed with getting the details right.
  • You have a strong sense of ownership and urgency as it relates to the health of the company.
  • You possess high levels of integrity, autonomy, and self-motivation.
  • You are open to feedback, take ownership of your mistakes, and love applying your lessons learned to get 10x better.
  • You have a keen ability to manage competing and changing priorities.
  • You are assertive, fair, and capable of directing others and implementing projects with little to no supervision.
  • You work well with cross-functional teams and hold yourself accountable for your actions.
Requirements:
  • Bachelor’s degree
  • Excellent written, verbal, and presentation skills.
  • Minimum 2-5 years professional experience in project management, operations and/or other support role.
  • Recruiting experience required.
  • Excellent analytical, problem-solving, and decision-making skills
  • Effective time and project management skills
  • Strong personal sense of responsibility and accountability.
  • Strong relationship management skills
  • A willingness to embrace change and to adapt strategies on the fly.
  • Familiarity with and enjoys working remotely and collaboratively (Slack, Zoom, Google apps).
  • Ability to juggle and prioritize many different tasks simultaneously, and enjoys collaborating with a wide range of teams.
Why You’ll Love Working With Us
  • We encourage growth.
  • We seek people who want to be promoted and grow with us. You’ll have significant opportunities to take on new challenges and grow your skillset.
  • We encourage and support each other to practice Lean Startup methodology in our every day work.
  • You can work from wherever you want in the U.S., as long as you have a working laptop and solid internet connection and are available to communicate during Pacific Time business hours.
  • We’re a 100% remote team using fun collaborative tools.
  • We encourage unplugging and prefer you don’t check email while you’re off the clock.
  • Big impact.
  • If you’ve ever wanted to be in the middle of a legacy-making organization, this position is for you. The work we do will go down in history as powerfully transformative.
  • We are a startup with global brand recognition headquartered in San Francisco, CA. Our global community will give you a front row seat to the challenges they’re facing around innovation. Better yet, you get to help them solve their problems.

Community Manager & Growth Marketer

Empathy.FM is a radio show focused on exposing dance mixes featuring techno, deep house, and Italian disco with strong influences from the Dutch underground scene. The show is produced by local Los Angeles radio disc jockeys in conjunction with The Epsilon Record Company.
Build and nurture the Club Empathy community and build a strong friendly vibe and company culture in the co-op and amongst the artists, the following will be vital and requires a self-motivated detailed oriented person who LOVES music:
  • Write, edit, and publish weekly newsletter
  • Engage with social media accounts and increase follower counts
  • Maintain and develop slack community
  • Respond and filter emails and escalate as needed
  • Listen to submitted music, contact artists and build relationships, and make a final yes/no determination if we want to publish an artist
Additional responsibilities include:
  • Develop comprehensive, measurable social media and content strategy based on business priorities and community needs
  • Design and implement measurable marketing plans to promote content
  • Use data to design and implement short and long term content strategies
  • Community management (e.g. Facebook, Instagram, Twitter)
  • Responsible for health of community and experience of being a member. Members should enjoy and feel empowered by our content.
  • Create, design and produce content including, but not limited to, social media, email, video
Experience/Requirements
  • 3+ years of community management experience
  • 1-2 years of marketing experience strongly preferred
  • Experience creating content for different social media channels
  • Experience with Google Analytics, Google Tag Manager, Google Search Console required
  • Basic understanding of SEO
  • Project management experience required
  • Passion for building and nurturing artist communities
  • Passion and understanding of Epsilon Records mission and values.
  • Excellent attention to detail
  • Strong communication skills
  • Ability to adapt and work independently
This is a part-time, remote position. US applicants only.
To Apply, send a resume and cover letter to careers@epsilonrecords.com
Note: you. must be obsessed with Techno & Deep House music.

UI / UX Designer for CouponFollow (And Cently)

CouponFollow is looking for a talented designer to join our digital team.
CouponFollow is building next generation shopping tools for the everyday consumer. We’ve created an awesome money saving shopping Chrome extension, Cently, loved by hundreds of thousands of consumers and we want to continue to scale it with your help!
We have ambitious plans for updates to both CouponFollow and Cently and are looking for an equally ambitious and motivated designer to work alongside our CEO, and Director of Product to help design out new features, optimize the user experience and contribute to strategies that support growth, engagement and retention.
You should be passionate about creating exceptional products, with a deep love for user experience, and an eye for creating a clean, functional UI.
The role can be remote (preferably in the Americas), and will be a full time role.
Requirements:
  • A minimum of 5+ years of experience in a design role, ideally designing for both web and mobile.
  • Experience wire-framing and designing in Sketch with an ability to communicate ideas visually.
  • An ability to problem-solve, anticipate challenges, and propose better ways of building products.
  • Experience translating designs to product requirements and working with the development team in an agile environment to successfully implement the designs (familiarity with project management software like JIRA a plus).
  • Strong user experience intuitions, including an ability to discern great UX and empathize with users.
  • Excellent communication skills and comfortable taking the lead with clients, stakeholders, and remote teams.
  • A history of taking initiative, self-management, and solving problems without explicit direction.
  • A true team-player attitude and a willingness to roll up your sleeves to achieve the best results.
  • Prior experience working in a startup environment or on product development teams for tech companies.

    Responsibilities:

  • Lead new feature initiatives
  • Partner with engineering and design teams to deliver excellent products on tight timelines
  • Work with QA and development teams to ensure designs implemented according to your vision, and rigorously tested
  • Draft product requirements and specs, and transfer these into JIRA or similar tools
  • Join regular standups and team meetings to ensure company objectives are being met
  • Work in sync with customer success teams to prioritize UX issues and adjust designs accordingly.
  • Participate in product strategy and tactical planning conversations

    Nice to haves:

  • Experience working in an e-commerce background
  • Experience analyzing product funnels, with a desire to dive into product metrics, conduct analysis or research on user behavior, and translate findings into actionable product enhancements.
  • Prior experience working with membership-based businesses
  • Prior experience working with remote teams
  • Prior experience working with analytics tools like Mixpanel or Periscope
Perks:
  • Flexible working hours. The position can be remote, and (within reason) can fit around your schedule
  • Enjoyable, rewarding work. Our users are passionate about our products, and we believe we’re making a real difference in people’s lives. To date, we estimate that we have saved users over $400m to date, which is some serious dough. 
  • Working with a group of talented, passionate, kind, and motivated team members
  • The ability to directly influence the success of projects and lead the direction of product
  • Occasional business trips (e.g., open to occasional meetings in New York / Design, Product or Marketing conferences)
To apply for this role, please submit the following to jobs@couponfollow.com.
1) A cover letter explaining why you believe you would be a good fit for the position, including any relevant experience.
2) A link to your portfolio, so we can see your design chops in action 👩‍🎨🎨👨‍🎨

3) Include a link to 1-2 *live* projects (if possible) that showcase your ability to create a great user experience.

Senior Product Designer

vidIQ helps YouTube creators and brands get more views and save time. With over 750k active weekly users, we are the #1 Chrome Extension for YouTube creators. Customers include Red Bull, Buzzfeed, PBS, TMZ, BBC and thousands of the largest YouTube creators. We’re backed by top Silicon Valley investors including Scott Banister and Mark Cuban. vidIQ is profitable with a team over 15 employees and growing. 
The Senior Product Designer will be working to elevate vidIQ offering across platforms on mobile, web and browser extensions. If you have the ability to apply appropriate design methodologies to match diverse project scopes in a growing product used worldwide, this might be the perfect fit for you.
You’ll be working remotely with a team of developers and engineers to deliver products that help millions of video creators leverage data-driven insights to grow their audiences and optimize their content online.
Responsibilities

  • Execute design efforts across all our platforms (Chrome Extension, Web App, Mobile), from conception with stakeholders to final implementation with engineering.
  • Help turn complicated data into meaningful actionable insights for YouTube Creators.
  • Balance working on multiple projects at once, while applying yourself to a variety of contexts in parallel.
  • Attention to detail with engineering implementation, and the ability to integrate into engineering and QA processes to ensure high-quality execution.
  • Research other offerings in the video creator space to best understand industry trends.
  • Promote and evangelize for best practices, efficiency, simplicity, and design tools.
  • Rapidly ideate and validate designs through sketching, prototyping, and testing.
  • Help synthesize and communicate user research findings to inform business decisions and build even greater understanding and empathy for our customers and market.
About You
  • You have a proven experience working as a full-stack designer (from idea to design, from sketches to high-fidelity visual design files ready for working with developers)
  • You’re comfortable with modern Design Systems and the latest design tools (Sketch, Invision, Zeplin)
  • You have a humble attitude towards providing and receiving insightful design critique in a constructive team environment
  • You’re passionate about technology innovation and keep learning about the latest and best practices in Product and Design
  • You take pride in designing simple, human-centered experiences that appeal to a broad audience.
Experience

  • 5+ years experience in an individual contributor role, on a Product Design team.
  • You have demonstrated success in the hands-on interface and user experience design at a user-centric internet company.
  • Must have experience with Sketch, Sketch Libraries, Invision, and an interest in learning new tools as the market evolves.
  • Proven understanding and experience with UX strategy, user research, usability testing, interface design, interaction design, and prototyping.
  • Experience designing for mobile consumer apps and/or subscription services.
  • Proven track record in working closely with Product Managers to develop and refine product requirements, creating solutions, and getting buy-in from stakeholders.
  • Proven track record in translating high-level requirements into interaction flows and artifacts, and transforming them into beautiful, intuitive and functional designs.
  • Deep understanding of the technical capacities and differences between Web vs Mobile, and iOS vs Android.
  • An outstanding portfolio, showcasing a depth of knowledge in user experience, interaction, and visual/user interface design.
  • Experience in working and collaborating with diverse and distributed (remote) teams in a dynamic, rapid growth environment.
  • Experience in successfully launching products within a SaaS and B2C space.
Bonus (but not required)

  • You understand or are interested in the Video creator space (i.e., YouTube, Twitch, Vimeo, etc.)
  • You have a basic understanding of web development standards (HTML, CSS)
  • You’ve worked remotely before
Working at vidIQ

  • Competitive salary with potential team profit sharing when we hit our targets
  • An exciting multi-disciplinary team where you can grow and learn at a fast pace
  • Yearly team retreat where we have fun while working on the big picture together
  • A remote flexible work environment

WordPress Engineer

We’re seeking WordPress engineers to join the Zao team on a contract basis. As of now, we’re looking for a minimum three-to-six month commitment on a 20-40 hours/week commitment, and ideally, looking to add some folks to our team in the long-term for the right fit. All positions at Zao start with a 90 day trial period.

Marketing Director

Marketing Director – Host Compliance

Location: Flexibility to work from regional home office. (must reside within US or Canada)

About You
Are you passionate about leveraging technology to create user driven value-add experiences, raising awareness of exciting new technologies, and promoting concepts for bolstering new business and customer retention? Are you self-motivated, goal oriented, forward thinking, well read, and do you thrive under pressure as a virtuoso multitasker? Looking to drive innovation and significant impact in local government?

About the Position

As Marketing Director you are the fuel to our ‘end-to-end’ funnel approach. Marketing and sales are one unit connected by sales development producing a continual flow of highly qualified leads, meeting, opportunities and new customers. The successful candidate is excited by the opportunity to drive this integrated team providing leadership and guidance to all players.
In joining our rapidly growing local government SaaS startup to be successful in the role you will need to become immersed in the short term vacation rental phenomenon so you can quickly talk to it’s challenges to local government leaders across North America and throughout the world. You’re proficiency in leading tools like Marketo and Salesforce will allow you to quickly find success in the role.
You will solidify a framework of an existing marketing plan and own the execution successfully managing a budget, team members and vendor relationships efficiently pulling all the pieces together.
Your experience in content marketing, automation and thought leadership will help elevate our already strong brand as global leader to the next level.
This role can be performed from home as long as you have access to a professional work-environment and a fast internet connection.
Responsibilities
  • Development and implementation of the overall marketing strategy for new and existing products and regions
  • Overseeing implementation of the Marketing strategy – including campaigns, events, digital marketing, and PR.
  • Define and implement a productive content management strategy providing strong thought leadership and leading tools
  • Align messaging across departments and tools
  • Help maintain and further establish Host Compliance as the global leader
  • Working closely with the company’s Sales team; enabling them to meet their commercial objectives by providing them with appropriate tools, materials and presentations
  • Guiding the day to day activities of the marketing team driving actions across all channels and
  • Ensuring that the marketing objectives are implemented by the marketing team.
  • Work closely with product management team to define marketing materials and programs.
  • Manage social media presence and direct programs to improve social media reputation and recognition.
  • Developing and delivering marketing and communications strategies for the organisation.
  • Undertake continuous analysis of competitive environment, consumer trends and market share
  • Waterfall planning
  • Oversee staff operations using best-inclass toolset in close partnership with Chief Commercial Officer and SDR Lead.
  • Direct, plan and oversee the marketing strategies of the organization’s products and services.
  • Subject matter expert to leadership on issues relating to effective marketing.
  • Collaborate with Customer Service to drive alignment and development of customer content such as video testimonials to be used in communications. This is a high influence role.
  • Create and optimize content roadmap by buyer persona. Organize and potential re-use existing content.
  • Identify and lead potential marketing techniques improvements to better customer experience
  • Develop and manage SLAs across team and partners where we are dependent to ensure campaign success
  • Drive opportunity creation and revenue growth leveraging multi channel marketing activities such as conferences, roadshows, town halls, speaking events, webinars, email nurture, etc.
  • Lead a team of 2x SDRs and 1x SDR Lead to ensure campaigns run effectively
  • Play a broader leadership role on the Strategy Team to ensure the full team is successful.
  • Manage and develop advertising budget and investment prioritization across team.
  • You need to be extremely adept at following workflows and processes for A/B testing and welcome change while offering feedback as we work to improve for optimal success.
Required
  • Bachelors or Masters degree in Marketing
  • Professional chartered marketer (CIM).
  • Proven track record of success in senior marketing roles.
  • Confident, driven and dynamic leader.
  • Entrepreneurial mindset with the ability to spot original branding opportunities.
  • 1+ years previous Marketing Director experience
  • 1+ years experience with Salesforce.com
  • 1+ years experience with Marketo.com
  • 1+ years sales experience at a SaaS or Enterprise Software company
  • Customer obsessed, data driven and results focused
  • Understanding of big data management and advanced analytics with ability to apply use cases in a marketing context.
  • Proficient in campaign automation mechanisms including in-product, emails, landing pages, forms, segmentation
  • Stellar computer computer and internet skills
  • Excellent grammar and spelling
  • Engaging verbal and written communication skills
  • Experience in leading a team and ability to train, motivate and coach

Bonus Points for

  • Local government experience
  • Bachelor’s degree or Diploma (Sales or Marketing preferred, also accepting part-time students in similar programs)
Hiring Process
As a true meritocracy we do not have any particular requirements as it relates to prior work experience or physical location. That said, we care a lot about innate skills, attitudes and work-ethic. Our hiring process reflect this, and to find the perfect candidate we will test every candidate on the actual skills required to do the job successfully. Each test will require only a small time commitment from you, and we will only ask you to do additional tests if you pass the prior tests. This way we won’t waste your time, while making sure that you are the perfect match for the job. 
About Host Compliance
Host Compliance is a privately held tech company. Our vision is a world in which the sharing economy works for everyone. We seek to contribute to this by being the leading independent and trusted third party that local governments can turn to for data, tools and impartial advice on how to adopt and enforce Airbnb-style short-term rental related local rules that best serve the needs of all constituents in their communities. You can learn more about us from these new stories in the Wall Street Journal, CNN and Fox News.
The team behind Host Compliance consist of an experienced group of data scientists, engineers and business people with backgrounds from Caltech, Harvard and McKinsey. The company is profitable and it has grown extremely rapidly since launching out of Stealth mode in Q2 2016.
Apply Now
Come join us! If you’re up for unlimited career growth opportunities and a career-changing role, wed love to chat! Please include in your application your resume, references and a cover letter demonstrating why you’d be a great fit for Host Compliance.
Please complete the applicant form (select the Apply button) to apply. Only candidates selected for an interview will be notified.
HOST COMPLIANCE, LLC
1037 NE 65th St #81158
Seattle, WA 98115

Full-Stack React Native Developer

At Few, we encourage a culture of openness and learning. We look for highly reliable and driven individuals who exhibit a passion for the work they create to join our team. We need badass developers without the ego. Having the ability to interact with clients and understand the needs of the business is a huge plus.

Required Skills and Experiences

  • Full stack mobile development – capable of working front-end & back-end.
  • Solid React Native experience.
  • Strong REST API development experience.
  • Strong understanding of JavaScript and popular frameworks like Angular, React, or VueJS.
  • Ability to work on multiple projects at once.
  • Experience with cross-platform compatibility, testing and performance optimization.
  • Sound knowledge of responsive coding techniques.
  • People skills pay the bills.
  • Ability and willingness to jump into a brand new development stack with a smile.
  • Positive can-do attitude with the ability to follow through.
  • The ability to iterate and ship ideas quickly, with loose (at best) direction.
  • A love of Open Source software.
  • Pixel-level perfection when implementing designs created by your team.
Pluses
  • PHP/ Laravel experience a plus
  • Native iOS, Android, or Ionic experience a plus
  • Dev Ops/Server experience or interest is also a big plus

Other

  • We’re cool with a qualified candidate working remotely.
  • We are looking for someone within the United States.

Perks

  • Competitive compensation.
  • Paid time off.
  • Paid holiday time off.
  • Flexible work schedule.
  • Stipend to attend an annual professional conference.
  • Annual company retreat (good times, not boring stuff).
  • Annual company conference (again, good times, not boring stuff).

Elixir or Erlang Developer for Paybear

Paybear is a cutting-edge cryptocurrency platform working towards the creation of a global toolkit for crypto-based financial products.
With the initial version of our payment gateway already up and running, we’re now focused on incorporatingnew products into our growing ecosystem.
However, our work is not yet complete! We’re in need of an Elixir or Erlang Developer to apply their impressive skills towards the creation of even more amazing products at PayBear.

Role:

  • Write reusable, testable and sustainable code for Paybear products and services.

  • Collaborate with and support both the DevOps and Frontend teams.
Required skills:

  • At least 1 year of hands-on experience with Elixir and/or Erlang and OTP, or 5+ years of production experience in languages and platforms such as Scala, Clojure, Python, Java and C#.

  • Ability to write clean, documented, production-ready code. Sloppy coders need not apply!

  • Self-motivated and comfortable as part of a fully remote team.

  • Thorough knowledge of Git and Docker.

  • Proven experience with MongoDB.

  • Familiarity with cloud services such as Azure, AWS or GCP.

  • Fluent English, both spoken and written.

Bonus attributes:

  • At home in the bowels of blockchain: you understand blockchain tech on an instinctual level and have experience working with it.

  • Experience with Plug, Ecto, OTP.

  • Experience with Node.js.

  • You’ve previously worked as part of a remote team.
    Terms:
  • 40 hours/week.

  • Open to contract work.

  • From 30 USD / hour.

  • Time tracking through Hubstaff.com.
Feeling up to the challenge? Send your CV and code sample with [Elixir or Erlang] in the subject to Alex at career@paybear.io, and let’s get started!

Social Media, Content Editor

About Us

vidIQ helps YouTube creators and brands get more views and save time. With over 750k active weekly users, we are the #1 Chrome Extension for YouTube creators. Customers include Red Bull, Buzzfeed, PBS, TMZ, BBC and thousands of the largest YouTube creators. We’re backed by top Silicon Valley investors including Scott Banister and Mark Cuban. vidIQ is profitable with a fully remote team over 15 employees and growing.

Responsibilities

We are looking for a content creator/editor with some social media experience. In this role, you will work with the team to write SEO based blog posts and develop social media posts for many platforms including: Blog, web pages, Facebook, Instagram, Twitter, Linkedin and more. Experience with YouTube  

Job Requirements:

  • Write and post 2-4 blogs per week.
  • Create emails for marketing and sales. 
  • Work with the marketing team to manage Facebook, Instagram, Twitter and Linkedin channels and help grow their audiences.
  • Create and maintain the social media calendar.
  • Maintain and develop brand voice through platform specific copy.
  • Develop ideas for social content.
  • Stay on top of social media trends and algorithm changes.
  • Engage in daily brand-related social conversations with followers across social platforms.
  • Take 10-20 second clips from videos, adding subtitles and making them FB, Twitter, Instagram format friendly to post.
  • Answer 50-200 comments a day on all social platforms.